Introduction
This Privacy Policy outlines our commitment to protecting your privacy and personal information. It applies to all users of our platform, including students, tutors, and visitors. By using our services, you agree to the collection and use of information as described in this policy.
Information Collection and Use
To provide you with the best possible experience on our platform, we collect various types of information. This includes personal identification details such as your name, email address, and phone number. For tutors, we also collect professional information including educational qualifications, teaching experience, and subject expertise. This information helps us match students with the most suitable tutors and ensure the quality of our services.
When you use our platform, we automatically collect certain technical information about your device and how you interact with our services. This includes your IP address, browser type, operating system, and usage patterns. We use this information to improve our platform's functionality, enhance user experience, and maintain security.
Data Protection and Security
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include end-to-end encryption for sensitive communications, regular security audits, and strict access controls for our staff. We continuously update our security protocols to adapt to emerging threats and maintain the highest standards of data protection.
All payment transactions are processed through secure, PCI-compliant payment gateways. We never store your complete credit card information on our servers. Our payment processing partners maintain the highest levels of security to protect your financial information.
Communication and Marketing
We may contact you for various purposes related to our services, including booking confirmations, lesson reminders, and important updates about our platform. If you opt in to our marketing communications, we may send you information about new features, special offers, and educational content that we believe may interest you. You can opt out of marketing communications at any time while still receiving essential service-related messages.
Information Sharing and Disclosure
We understand the importance of keeping your information confidential. We share your personal information only when necessary to provide our services or when required by law. This includes sharing relevant information between matched tutors and students, processing payments through our financial partners, and complying with legal obligations.
We may also share anonymized, aggregate data with third parties for analytical purposes. This information helps us understand usage patterns and improve our services but cannot be used to identify individual users.
Cookies and Tracking Technologies
Our platform uses cookies and similar tracking technologies to enhance your browsing experience. These tools help us remember your preferences, understand how you use our platform, and provide personalized content. You can control cookie settings through your browser, though disabling certain cookies may limit your access to some features of our platform.
Your Rights and Choices
You have the right to access, correct, or delete your personal information at any time. You can also request a copy of your data or ask us to restrict its processing. We strive to respond to all such requests promptly and will work with you to ensure your rights are respected while maintaining our service quality and legal obligations.
Contact Information
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact our dedicated privacy team at privacy@tutorfinder.com. You can also reach us by phone at +918588985365or visit our office at Ramesh nagar nearby metro stations basai darapur pin code 110015s.
We aim to respond to all privacy-related inquiries within 48 hours and will work diligently to address any concerns you may have about your personal information.